Privacy Policy

This Privacy Policy applies to the use of the website (“Website”) which is owned and operated by Techpoint Retail Private Limited (“Company”, “we”, “us” or “our”). This Privacy Policy outlines the manner in which we collect, use, disclose, and otherwise process personal information provided by visitors to our Website.

We respect your privacy and are committed to protecting your personal information. We ensure that any personal information collected or provided by you to us through the Website is treated in accordance with applicable data protection laws and regulations, including but not limited to the Information Technology Act, 2000, and the rules thereunder, as amended from time to time.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy, and that you agree to be bound by its terms and conditions. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Website.

Collection of Information

We may collect the following personal information from you:

1.1. Information that you provide to us

We collect personal information that you provide to us voluntarily, including but not limited to your name, address, email address, telephone number, and any other information that you choose to provide to us through the Website, by email, or by any other means.

1.2. Information that we collect automatically

We may also collect certain information automatically when you access or use the Website, including but not limited to your IP address, browser type, device type, operating system, and other technical information.

1.3. Cookies

We use cookies and other tracking technologies to collect information about your use of the Website. Cookies are small text files that are placed on your device when you access the Website, which enable us to recognize your device and track your use of the Website. You can choose to disable cookies through your browser settings, but please note that certain features of the Website may not be available if cookies are disabled.

Use of Information

We may use the personal information that we collect from you for the following purposes:

2.1. To provide and improve the Website and our services.

2.2. To respond to your inquiries and fulfill your requests.

2.3. To communicate with you about the Website and our services.

2.4. To analyze and understand how the Website is used and to improve the user experience.

2.5. To comply with applicable laws and regulations.

2.6. To prevent fraud and other unlawful activities.

2.7. We may also use your information for marketing purposes, such as sending you promotional emails or offers. You can opt-out of these communications at any time.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with third-party service providers who help us with our e-commerce operations, such as payment processors, shipping carriers, and customer support providers. We require these service providers to protect your information and only use it for the purposes we specify.

We may also share your information in response to legal requests or to protect our rights or property.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also object to or restrict the processing of your information, and request a copy of your data in a machine-readable format.

To exercise these rights, please contact us using the information below.

[email protected]

Data Security

We take the security of your information seriously and take reasonable measures to protect it from unauthorized access, disclosure, or destruction. We use secure technologies such as SSL to encrypt your data during transmission and store your information on secure servers.

However, no data transmission over the internet or electronic storage can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to provide our e-commerce services, fulfill your orders, and comply with legal obligations. We may also retain your information for a reasonable period of time for our legitimate business purposes, such as resolving disputes or enforcing our agreements.